Our Client Service Guarantee
We promise to "tell it like it is." Open and frank advice on the "good, the bad, and the ugly" of any issue or situation.
A textbook legal answer without a practical business oriented solution is of little or no value to you and your business. We promise to "keep it real" by offering real world practical advice you can count on.
We believe effective communication between a lawyer and client is essential to providing competent and professional service. We promise to listen.
We promise to keep you informed every step of the way. As a matter of practice, we send you an electronic copy of all correspondence we send or receive on your behalf.
We return all telephone calls and emails received during business hours within two hours, whenever possible. We won't accept more cases than we can handle. When we agree to act for you, we give you our personal attention and commitment.
- Better Organization Using Less Paper
We promise to be better organized than other law firms. We use electronic documents whenever and wherever possible, and maintain your file electronically - quickly and easily retrievable using our sophisticated document management system and software. What others do in hours, we do in minutes. Paper copies are available anytime - just ask.
We promise to provide high quality employee relations counseling and proactive employment law solutions, delivered in a client focused, timely and cost effective manner. We cannot guarantee outcomes; however, we do guarantee your satisfaction with our services. If the quality or delivery of our services does not exceed your expectations, please let us know. We'll make it right.